Icon Watch Hire - Privacy Policy
Last Updated: 11 November 2024
At Icon Watch Hire, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services. By using our website and services, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We may collect various types of information from you when you interact with us, including:
• Personal Identification Information: This includes your name, address, email address, phone number, date of birth, and identification documents (such as a driver’s license or passport).
• Payment Information: When you book a rental, we collect payment details including credit/debit card information and billing address.
• Rental History: We maintain records of the watches you have rented, rental dates, and any relevant rental agreements.
• Technical Information: When you visit our website, we may collect data such as IP address, browser type, device information, and browsing activity through cookies and similar technologies.
2. How We Use Your Information
We use the information collected from you for various purposes, including:
• To Provide Our Services: Processing bookings, payments, and deposits, managing rentals, and providing customer support.
• To Improve Our Website and Services: Using feedback and data to enhance our offerings and website functionality.
• To Communicate with You: Sending confirmations, updates on your rental, promotional offers, and other service-related communications.
• To Ensure Security: Verifying identity to prevent fraud, unauthorized access, and potential misuse of our services.
• For Legal Compliance: Adhering to applicable laws, regulations, and legal processes.
3. Sharing and Disclosure of Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following cases:
• Service Providers: We may engage third-party companies for payment processing, data analysis, marketing assistance, and customer service. These providers have access to your information only to perform specific tasks on our behalf.
• Legal Requirements: We may disclose your information to law enforcement, regulatory bodies, or other third parties when required by law or to protect our rights, property, and safety, or that of others.
• Business Transfers: If we undergo a merger, acquisition, or asset sale, your data may be transferred as part of the transaction, subject to similar privacy protection.
4. Security of Your Information
We implement a variety of security measures to protect your personal information, including encryption, secure servers, and access controls. However, please be aware that no electronic storage method is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
• Access and Correction: You can request access to or correction of your personal information by contacting us.
• Deletion: In certain circumstances, you may request the deletion of your data, subject to legal requirements.
• Opt-Out of Marketing Communications: You may opt-out of receiving promotional emails by following the unsubscribe instructions in our emails or contacting us directly.
6. Use of Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences, though disabling cookies may affect the functionality of our site.
7. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Rental history and transaction records may be retained for a reasonable period to comply with legal, accounting, or reporting obligations.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites, and we encourage you to review their privacy policies before sharing your information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Changes will be posted on our website, and we encourage you to review the policy periodically.
11. Contact Us
If you have questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
Icon Watch Hire
Suite 415, Cotton Exchange
Liverpool, United Kingdom